Privacy Policy

Effective Date: November 22, 2025

At Setmore Exim Pvt Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from our store.

1. Information We Collect

Personal Information

When you visit our site or make a purchase, we may collect the following personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through our payment providers)

Non-Personal Information

We also collect non-personal information automatically, including:

  • Browser type and version
  • IP address
  • Device information
  • Pages visited and time spent on our site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, products, and services
  • To improve our website and customer experience
  • To send promotional emails and marketing communications (with your consent)
  • To detect and prevent fraud
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please don't hesitate to reach out to us:

Setmore Exim Pvt Ltd

We are committed to addressing your privacy concerns and will respond to your inquiries as quickly as possible.

© 2025 Setmore Exim Pvt Ltd. All rights reserved.